For eCommerce & DTC brands
Stop paying for ads that send shoppers into a comment section full of scams
Paid traffic is expensive. When the first thing a shopper sees is a fake "congratulations, you won" reply from an impersonator, that spend is working against you. Social Kirin watches every comment on your connected channels, hides the junk, and answers the predictable questions before your team wakes up.
What is actually going wrong
- Fake prize replies and impersonator accounts sit directly under your ad creative, where every shopper sees them.
- The same three questions about price, shipping, and sizing repeat hundreds of times a week.
- Buying-intent comments arrive overnight and are cold by the time someone replies the next morning.
What changes with Social Kirin
- Spam, impersonators, and bot replies hidden before most shoppers scroll past them.
- Buying questions answered in your brand voice within minutes instead of hours.
- Comment intent captured as leads rather than lost in a thread nobody revisited.
The parts that do the work
AI spam and impersonator detection
Classifies scam patterns, repeated link drops, and fake giveaway replies, then hides them using your platform permissions. Custom keyword and blocklists cover anything the model misses.
Brand-voice replies
Train the reply engine on your tone and approved answers so price, shipping, and sizing questions get a consistent response that still sounds like your brand.
Keyword-to-DM automation
Turn comments like "link" or "price" into an automatic DM with the product page, discount code, or size guide — while the shopper is still interested.
Sentiment escalation
Angry or high-risk threads are flagged for a human instead of being auto-answered, so a complaint never gets a cheerful canned reply.
Questions from ecommerce & dtc brands
Ready in about five minutes
Connect a channel, pick a moderation preset, and let the AI handle the first pass. Every plan starts with a 3-day trial and no credit card.
Get Started Free