Data Deletion Instructions

Step 1: Revoke Social Kirin's access (optional, immediate)

• Facebook: Facebook Settings → Apps and Websites → select Social Kirin → Remove.
• Instagram: Instagram Settings → Website permissions / Apps and websites → select Social Kirin → Remove.
• Google / YouTube: go to https://myaccount.google.com/permissions → select Social Kirin → Remove access.

Revoking access stops us from collecting any new data from that account.

Step 2: Ask us to delete your stored data

Email hello@b2bautomator.com with:

• Subject: Data Deletion Request
• Sent from the email address registered to your Social Kirin account
• The connected account(s) the request covers (Instagram handle, Facebook Page name, YouTube channel)
• Whether you want only the connected-account data deleted, or your whole Social Kirin account closed

What happens next

1. We reply to confirm we received your request, and may ask you to verify your identity.
2. We delete the data within 7 days: account and configuration data (if closing the account), comment and message content, metadata and platform access tokens.
3. We confirm by email once deletion is complete.

What we may keep: billing and tax records, which we must retain by Malaysian law for up to seven years. Deleted data disappears from backups within 30 days.

If you are not a customer

If your comment or message was processed through a business's Instagram, Facebook Page or YouTube channel and you want it removed from our systems, email hello@b2bautomator.com with the platform, your username or channel name, and the approximate date. We will delete the data we hold or pass the request to the business concerned.

Questions

D AGE Technology (SSM no. PC0005997-A), trading as Social Kirin
Lintang Mayang Pasir 1, Bandar Bayan Baru, 11950 Bayan Lepas, Pulau Pinang, Malaysia
Email: hello@b2bautomator.com

See also: Privacy Policy · Terms of Service